Check or Create Passport Photo Online

Digital Passport Photo Service: F.A.Q.

1. How much is your passport photo service?

   Prices start at £2.95 for the Digital package, or £6.95 for Digital + 8 Prints with free Royal Mail delivery.

   Package	What’s included	Cost
   Digital	Digital photo (instant download) Photo code for online application Printable template	£2.95
   Digital + 8 Prints	Everything in Digital 8 high-quality prints Free Royal Mail delivery	£6.95

   Whatever option you choose, you can pay either with your credit/debit card or PayPal / Google Pay.

2. How soon will I get my passport pictures?

   • Digital photos will be available immediately after payment (download + email copy).
   • Printed photos will be delivered to your address in 2 working days via Royal Mail.

3. What if my photo is rejected?

   If your photo is rejected, you can choose a full refund or a free retake — your choice.

   Option	What happens	Cost
   Immediate refund	We return the full amount to your original payment method (card or PayPal).	£0
   Free retake	We redo your photo at no charge, with an additional human expert double-check.	£0

   To start either option, email hello@photobooth.online with your order number.

   Our photos are approved in 99.7% of cases, so rejections are rare.

4. What picture do I have to upload?

   Take a photo of yourself (or ask someone to take it for you) using any digital camera — for example, the one on your phone.

   • Your head and shoulders must be fully visible.
   • Leave some space above your head.
   • The dimensions, aspect ratio, and background can be anything — we’ll edit them for you.
   • All other passport photo requirements must be met.

   

5. What do I do if your expert keeps rejecting my photo?

   Follow the checker’s tips to fix the issues and retake your photo; when it’s correct you’ll see a green check mark. If you’re sure your photo is correct, you can still proceed and complete your order with this picture.

   How to fix a rejection with our checker

   • Our checker shows what’s wrong (for example, “Head tilted or turned” or “Uneven lighting or shadows on face”).
   • It also gives recommendations on how to fix each mistake.
   • Read the tips closely and take a new picture.
   • When done correctly, it will pass our expert check and show a green check mark.

   

   If you’re confident the photo is correct

   You can proceed and complete your order with your picture without following the checker’s recommendations.

6. How do I print digital passport photos purchased here?

   1. Download the printable 6×4″ template and copy it onto a storage device (for example, a USB drive).
   2. Bring the storage device to any store or photo centre that provides printing services.
   3. Tell the staff that you need to print out passport photos on a 6×4″ sheet—they’ll know what to do.

7. Can you take your own passport photo?

   Yes — His Majesty’s Passport Office (HMPO) allows UK applicants to take their own passport photo using a phone, tablet or digital camera. This is confirmed in official UK passport photo guidelines.

   However, the image must meet strict biometric standards. If you’re taking a photo without help from an online service, follow the HMPO instructions closely — or watch the official video below:

   📹 How to Take Your Own Passport Photo – Official HMPO Video

   📄 Read full transcript

   You can now take your passport photo at home with a friend. It’s quick and easy, giving you more time to get ready for your travels.

   Use a plain background — a light grey or cream wall works best — and make sure there are no objects behind you. Natural light is best, but you can also use other lighting, as long as it doesn’t create shadows on your face.

   Stand away from the background to avoid shadows. Your friend should be able to fit your head, shoulders, and upper body into the photo.

   Keep your face clear. Make sure your whole face is visible, keep hair away from your eyes, and only wear head coverings for religious or medical reasons.

   Look straight at the camera and keep a neutral expression. Avoid smiling. Common mistakes include hair in the face, shadows, glasses covering eyes, glare on lenses, or blurry photos.

   Don’t worry if it takes a few tries to get it right. When you have a good photo, upload it online and complete your application. Then relax and start planning your travels.

8. How do you take a compliant UK passport photo?

   To take a UK passport photo that meets official guidelines, you need proper lighting, background, and framing — and your face must be fully visible without distractions or retouching. Follow these tips to ensure your image is accepted by His Majesty’s Passport Office (HMPO).

   • Wear dark, plain clothes. There’s no official dress code, but dark colours (black, navy, brown) provide good contrast against light backgrounds. Avoid patterned or white tops.
   • Remove fashion headwear. Head coverings are only allowed for religious or medical reasons. They must not obscure the face or facial features.
   • Take off your glasses if possible. Prescription glasses may be worn, but there must be no glare, reflections, or frames covering the eyes. Tinted or fashion glasses are not allowed.
   • Keep your face fully visible. Hair must not cover your eyes, eyebrows, or jawline. If you have long hair, tie it back or braid it. Use minimal makeup for a natural look.
   • Use a light-coloured background. Choose a plain cream, grey, or white wall with no patterns or objects. Or use our service to automatically remove or correct the background.
   • Ensure even lighting. Avoid shadows on the face and neck. If artificial lights create shadows, stand facing a window to use soft daylight instead.

   

   For step-by-step guidance, see our full guide: How to take a passport photo.

9. What do I do if my digital photo is not accepted?

   If your digital passport photo is rejected by His Majesty’s Passport Office (HMPO), you’ll be given a chance to upload a new one without paying extra — as long as you do it within the allowed time frame. To avoid further delays, your replacement image must meet all the official UK photo standards.

   Rejection Reason	What to Do
   Glare on glasses	Retake photo without glasses or adjust lighting to avoid reflections.
   Face cropped or too close	Ensure head, shoulders, and full face are clearly visible with space around.
   Background not plain	Use a plain cream or light grey wall or remove background digitally.
   Expression not neutral	Retake the photo with a neutral face — no smiling, frowning, or raised eyebrows.
   Shadows on face or neck	Adjust lighting or face a window for softer, even light.

   You can use our online service to create a new compliant photo in minutes. Then follow the steps to change the photo on your passport and avoid rejection.

   For more details, read our step-by-step guide on rejected passport photos.

10. If I don't want to get my passport photo online, where else can I get it?

    If you’d rather use an offline service, there are three common options in the UK: photo booths, staffed photo centres, and Post Office branches. These services are widely available — often inside supermarkets — but may involve queues or slower processing times.

    • Photo booths (self-service): These automated machines are found in many supermarkets and shopping centres. They’re quick and affordable, but offer no assistance — and users are responsible for ensuring the photo meets UK passport standards.
    • Photo centres (staffed): Chains like Max Spielmann (often inside Tesco or Sainsbury’s) offer passport photo services with staff assistance. These services are more reliable for those unsure about compliance, but may cost more or require waiting.
    • Post Office branches: Many UK Post Offices offer passport photo services. They can also assist with applications, but turnaround times are usually slower and you may need to wait in line.

    Option	Price	Turnaround
    PhotoBooth Online	£2.95–£6.95	Instant / same day
    In-store booth	~£10–£13	Same day
    Photo centre	~£13–£15	Same day
    Post Office	£16+	Same-day

    If you’re submitting printed passport photos, check whether they need to be signed. See our guide on who can sign passport photos to avoid application delays.